We Offer the Best Value in Our Class
OHAUS balances are designed with users in mind, offering you the
perfect combination of precision, reliability, ease of use,
durability and value.
With one of the most comprehensive portfolios of high quality
balances and scales available in the industry, OHAUS has the ideal
weighing solution for nearly every application need.
As an ISO 9001:2008 manufacturer, OHAUS ensures that its products
are manufactured to meet the rigorous standards that you
demand. As such, we are able to deliver products and
solutions that provide the value that you need today, and the
flexibility to adapt to your demands of tomorrow.
Our Value Proposition
At OHAUS, our philosophy is simple: Exceptional Value - OHAUS
exceeds typical levels of performance, features and benefits with
competitive products at every price level. OHAUS products have more
quality features at every level, and these features help save time
and money and increase user satisfaction. In today's economy,
customers cannot afford to pay premiums for just for a name, they
need the real world value that OHAUS stands for.
The Highest Level of Quality - OHAUS products have a solid
reputation for enduring quality, and will save you money over the
long term. This commitment to quality is a direct result of our
years of experience in designing precision weighing instruments. It
is not unusual to hear about OHAUS scales being in service for
decades without repair, and therefore saving their users lots of
money over the life of their use.
Outstanding Support - We understand a product is only as good as
the people that stand behind it. So at OHAUS we have a complete
staff of highly trained support representatives and service
technicians, should you have questions before you buy or need
product support after the sale. Talk to our telephone support
technicians as long as you want, you will never be charged for
their time.
A Company You Can Trust - OHAUS' only business is weighing. Our
livelihood and success are a direct result of customer trust and
loyalty that can only be earned over time. When you buy an
OHAUS product, you have our complete commitment to your product,
and to maintaining the trust we have earned over our 100 years in
business. Our competitive warranty policies are our way of assuring
you that you've purchased the best weighing instrument and that we
stand behind what we sell.
Dedicated Customer Service and Technical
Support
Service, Trust and Value have long been the hallmarks of OHAUS'
approach to providing the most comprehensive range of weighing
solutions available in the market. Our overall strategy is
epitomized in the OHAUS attitude - a commitment to employees,
dealers and end users of OHAUS products, that sets us apart from
our peers and defines the entire OHAUS organization. It is
this people-based philosophy that has earned OHAUS the trust and
respect of our partners and customers throughout the world, and
will continue to drive our success in the years to come.
OHAUS has long been recognized as a leading supplier of value
weighing equipment worldwide. While this recognition is well
deserved, we continually strive to add value in a myriad of ways,
many of which go well beyond price. Our intense
customer-focus and commitment to research and development enable us
to understand the ever changing markets in which we operate, and
anticipate future market trends. As such, we are able to
deliver products and solutions that provide the value that you need
today, and the flexibility to adapt to the demands of tomorrow.
OHAUS balances and scales are a critical part of your business,
because they ensure that you are conforming to specific quality and
profitability standards. Downtime or incorrect measurements can
lead to disaster. Because you depend on your OHAUS product to
deliver quality results, you can also depend on OHAUS to keep it in
top operating condition.
OHAUS delivers the highest levels of service and support available
in the industry, giving you a distinct advantage. Our
uncompromising dedication to excellence permeates every facet of
the OHAUS culture.
From our industry-leading customer service and technical support,
to our everyday interaction with end-users, dealers and industry
peers, our dedication to quality service is at the heart of
everything we do. This has been true since our inception in 1907,
when Gustav OHAUS and his father, Karl, went into the scale repair
business in Newark, New Jersey.
Long Term Reliability
With our industry-leading warranties, you can be sure that when you
buy an OHAUS product, you are getting our commitment to a
quality-built product for as long as you own it. Though no
product is 100 percent safe from malfunction, if your OHAUS product
may need to be serviced, we've got you covered.
In addition, OHAUS Regional Service Centers can perform
preventative maintenance and calibration services (certified and
traceable) on your product, as well as offer loaner equipment to
eliminate downtime.